The Totem Compass downloads software updates over standard 2.4GHz Wi-Fi, assuming it can find a network with the known credentials. The easiest way to create that network is to set up your mobile hotspot with those credentials, outlined below for both iPhone and Android users.

Wi-Fi Credentials

Network Name: totemupdate

Password: totem1234

Mobile Hotspot Setup

iPhone

  1. The network name is set by changing the iPhone name. Go to Settings>General>About>Name and set the name to Totem
  2. Go to Settings>Personal Hotspot>Enable “Allow Others to Join”
  3. Set the Wi-Fi Password in your Personal Hotspot to totem123258. Make sure to enable “Maximize Compatibility” so that 2.4GHz is used.

IMG_D533BEBA0555-1.jpeg

iphone_hotspot.jpg

Android

  1. Go to Settings>Connections>Mobile Hotspot and Tethering and turn on Mobile Hotspot
  2. Set the network name to Totem, and the password to totem123258. Make sure the Band is set to 2.4GHz (sometimes called Compatibility Mode)

android_hotspot.png

Software Update

  1. With the hotspot set up and the screen unlocked, turn on the Totem Compass by clicking the power button once
  2. After the initial startup animation, triple click the SOS button to initiate software update
  3. The Totem Compass will restart, and the halo on your Totem will display a progress ring and begin filling with magenta light while connecting to the hotspot
    1. If a connection cannot be made the progress ring will flash red. Check the hotspot setup
  4. On successful connection, the progress ring will turn green and begin to fill as the download progresses
    1. If the download fails, the progress ring will flash. Please repeat this process from step 2 if the download fails.
  5. If the update is successful, the progress ring will fill completely with green light fills and your Totem will restart